Fix WordPress connection errors - Pinsearch Help Center

Saving a WordPress site tests the connection and shows an error beside the relevant field when possible.

Result	What to check
Credentials rejected	The username and a current application password for that user.
WordPress API not found	The URL where WordPress is installed, including a required subdirectory.
Login accepted but posts cannot be created	The user’s post-creation permissions.
Invalid API response	Hosting, redirects, security rules or a site address that is not a WordPress installation.
Site could not be reached	The URL, online status and network or host restrictions.
Test draft could not be removed	The user’s deletion permission; review and remove the named test post in WordPress.

Retry after fixing the cause

Correct the relevant field and use Save site again. If the credentials were revoked, create a new application password in WordPress and update the saved connection. A previously successful connection can fail after security, hosting or permission changes. Check recent site changes if repeated retries give the same result.

Ask for help

Share the site domain, visible error and approximate time with support. Do not include application passwords or normal login passwords. If the connection is saved but a particular article fails to send, use WordPress publishing troubleshooting.