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Pinsearch verifies your WordPress connection before saving a site. If the connection fails, use the message to find the likely problem: site URL, username, application password, permissions, REST API access, or network reachability.

Check the required fields

Make sure every required field is filled in:
  • Site Name
  • Site URL
  • Username
  • Application Password
If a field is empty, Pinsearch asks you to fill it in before saving.

Fix Site URL problems

Use the public URL where your WordPress site is installed. Good examples:
  • https://example.com
  • https://example.com/blog
Avoid:
  • WordPress admin URLs like https://example.com/wp-admin
  • URLs with extra spaces.
  • URLs that are not your WordPress site.
  • URLs that use a private or local address.
Pinsearch requires a normal http:// or https:// site URL.

Fix username or application password problems

If WordPress rejects the login, check:
  • The Username matches a real WordPress user.
  • The Application Password was copied from that same user profile.
  • You pasted the application password, not your normal WordPress login password.
  • The password has not been revoked in WordPress.
If you are unsure, create a new application password and update Pinsearch.

Fix permission problems

Sometimes WordPress accepts the login but does not allow that user to create posts. Use a WordPress user with permission to create posts, such as an editor or administrator, or update the user’s role in WordPress.

Fix REST API problems

Pinsearch needs your WordPress site’s REST API to be available. If Pinsearch says it cannot find a valid WordPress API response:
  • Confirm WordPress is installed at the site URL.
  • Open the site in a browser and make sure it loads.
  • Check whether a security plugin, firewall, or maintenance mode is blocking external requests.
  • Ask your host whether the WordPress REST API is available.

Retry after a temporary failure

If your site is slow or temporarily unreachable, wait a moment and click Save Changes again. Pinsearch may retry the connection, but a busy host, firewall rule, or outage can still cause the verification to fail.

Use manual publishing while you fix the connection

If you need to publish right away, use manual export from the Article Editor. You can copy or download the article, paste it into WordPress yourself, and return to the connection issue later.