> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pinsearch.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause, resume, or cancel a subscription

> Manage subscription pause, resume, and cancellation from Pinsearch billing settings.

Use subscription actions on **Billing** when you need to pause, resume, or cancel your Pinsearch subscription.

These actions appear only for subscriptions that can still be managed.

## Open subscription actions

<Steps>
  <Step title="Open Billing">
    In the Pinsearch sidebar, click **Billing**.
  </Step>

  <Step title="Find your subscription">
    Look for your current plan card near the top of **Plans & Billing**.
  </Step>

  <Step title="Open Subscription actions">
    Click the three-dot **Subscription actions** button beside your plan status.
  </Step>
</Steps>

The menu can include **Pause Subscription**, **Resume Subscription**, **Customer Portal**, **Update Payment Method**, and **Cancel Subscription**.

## Pause a subscription

Choose **Pause Subscription** if you want to temporarily pause the subscription.

When a subscription is paused, Pinsearch shows it as **Paused**.

<Warning>
  A paused subscription may not count as active access. Resume it before using tools that require active access.
</Warning>

## Resume a subscription

If your subscription is paused, open **Subscription actions** and choose **Resume Subscription**.

After the action finishes, refresh **Billing** if the status does not update right away.

## Cancel a subscription

<Steps>
  <Step title="Open Subscription actions">
    On **Billing**, open the three-dot **Subscription actions** menu for your plan.
  </Step>

  <Step title="Choose Cancel Subscription">
    Click **Cancel Subscription**.
  </Step>

  <Step title="Confirm the cancellation">
    In the confirmation dialog, click **Cancel subscription**.
  </Step>
</Steps>

Pinsearch explains that your subscription stays available until the end of the current billing period. You can choose a new plan later if you come back.

## Keep the subscription instead

If you opened the cancellation dialog by mistake, click **Keep subscription**.

## After cancellation

After cancellation:

* Your plan may still be usable until the current billing period ends.
* The subscription can show **Cancelled** or an expiry date.
* When the paid period ends, access-required tools send you back to **Billing**.

## If you only need to change your payment method

Do not cancel just to update a card.

Use **Update Payment Method** from the same **Subscription actions** menu.

## Related guides

* [Change your subscription plan](/pinsearch-product-guides/billing-credits-and-access/change-your-subscription-plan)
* [Update your payment method and open the customer portal](/pinsearch-product-guides/billing-credits-and-access/update-payment-method-and-customer-portal)
* [Why a feature says active subscription required](/pinsearch-product-guides/billing-credits-and-access/why-a-feature-says-active-subscription-required)
* [How payments are processed on Pinsearch](/pinsearch-product-guides/billing-credits-and-access/how-payments-are-processed-on-pinsearch)
